Data protection
How your documents and conversations are protected — and how your data is, and isn't, used.
Your documents and conversations are treated as confidential by default. Here's what that means in practice.
The essentials
- Encrypted — your documents and conversations are encrypted.
- Confidential — your content is not sold or shared.
- Never used for AI training — your material is not used to train AI models.
These commitments are surfaced directly in the product, on every conversation.
Good habits still matter
Even with strong protections in place, follow your organization's policy on what may be uploaded. If you're an admin, make that policy explicit as part of your rollout.
Procurement detail to confirm: retention periods, data residency / region, encryption specifics (in transit and at rest), backups, and the list of sub-processors are governed by your agreement. Confirm the exact terms for your account with your instaSpace representative — this page is guidance, not a contract.